Frequently Asked Questions

We offer comprehensive digital services including custom web development, Shopify e-commerce development, social media marketing, digital advertising (Google Ads, Facebook Ads), website audits, AI chatbot development, and brand identity design. Our services are designed to help businesses grow their online presence and increase revenue.

Yes, Shopify is one of our core specialties. We build custom Shopify stores, optimize existing stores for speed and conversions, develop custom Shopify themes, integrate third-party apps, and provide ongoing Shopify maintenance and support. We have extensive experience with Shopify Plus for enterprise clients.

Absolutely! We provide comprehensive SEO services including on-page optimization, technical SEO, content strategy, link building, and local SEO. Our digital marketing services cover social media management, Google Ads, Facebook advertising, email marketing, and conversion rate optimization.

A website audit is a comprehensive analysis of your website's performance, SEO, user experience, security, and technical health. It identifies issues affecting your search rankings, conversion rates, and overall performance. We recommend audits before starting any optimization project to establish a baseline and identify quick wins.

Our pricing varies based on project scope, complexity, and timeline. Web development projects typically start from $2,000, Shopify stores from $3,000, and digital marketing retainers from $1,500/month. We provide custom quotes after understanding your specific needs. Contact us for a free consultation and detailed proposal.

Project timelines depend on scope and complexity. A typical website takes 4-8 weeks, Shopify stores 6-10 weeks, and brand identity projects 3-4 weeks. Digital marketing campaigns can launch within 1-2 weeks. We provide detailed timelines in our proposals and keep you updated throughout the project.

We typically require a 50% deposit before starting work, with the remaining 50% due upon project completion. For larger projects, we can arrange milestone-based payments. Monthly retainers are billed in advance. We accept bank transfers, PayPal, and major credit cards.

Deposits are non-refundable once work has commenced. However, we're committed to your satisfaction and will work with you to address any concerns. For ongoing retainers, you can cancel with 30 days notice. Each project includes revisions to ensure you're completely satisfied with the final result.

We use modern, proven technologies including React, Next.js, Node.js, and Tailwind CSS for frontend development. For backend, we work with Node.js, Python, Laravel, and various databases. For Shopify, we specialize in Liquid, custom theme development, and app integrations. We choose technologies based on your specific needs and long-term goals.

Yes, absolutely! All websites we build are fully responsive and mobile-optimized. We follow a mobile-first design approach, ensuring your site looks perfect and functions flawlessly on smartphones, tablets, and desktops. Mobile optimization is critical for SEO and user experience.

Yes, we offer hosting and maintenance packages. For web development projects, we can host on reliable platforms like Vercel, AWS, or DigitalOcean. Shopify hosting is included with Shopify plans. Our maintenance packages include security updates, performance monitoring, content updates, and technical support.

We implement multiple security layers including SSL certificates, secure authentication, data encryption, regular security updates, firewall protection, and DDoS protection. For e-commerce sites, we ensure PCI compliance and secure payment processing. We also conduct security audits and vulnerability testing.

We provide 30 days of post-launch support for bug fixes included in all projects. After that, we offer ongoing support packages including technical support, content updates, performance optimization, security monitoring, and feature additions. Support is available via email, WhatsApp, and scheduled calls.

We maintain transparent communication through regular updates via email, WhatsApp, and project management tools. You'll have a dedicated project manager as your main point of contact. We schedule weekly or bi-weekly calls for larger projects and provide real-time updates on progress and milestones.

Yes! We work with clients worldwide. We're experienced in managing projects across different time zones and have clients in North America, Europe, Middle East, and Asia. We're flexible with meeting times and ensure smooth communication regardless of your location.

Most projects include 2-3 rounds of revisions. After project completion, we offer post-launch support for bug fixes. For additional changes or new features, we provide affordable rates for existing clients. Many clients choose our monthly maintenance packages for ongoing updates and improvements.

Getting started is easy! Contact us via our contact form, WhatsApp (+92 319 7198395), or email (hello@yaxify.digital). We'll schedule a free consultation to discuss your needs, goals, and budget. After that, we'll provide a detailed proposal with timeline and pricing. Once approved, we start work immediately.

Yes, we offer free initial consultations to all potential clients. During this 30-minute call, we'll discuss your business goals, current challenges, and how we can help. We'll provide honest recommendations even if it means suggesting solutions outside our services. No pressure, just valuable insights.

To provide an accurate quote and timeline, we need: your business goals, target audience, preferred features/functionality, design preferences or examples, content availability, budget range, and desired timeline. Don't worry if you don't have everything figured out—we'll help you clarify your requirements during our consultation.

Absolutely! We can work with your existing brand guidelines, content, and assets. If you have an existing website, we can migrate content, redesign while maintaining brand identity, or integrate with your current systems. We're also happy to help develop new brand materials if needed.